Privacy Policy

1. Information We Collect

We may collect and process:
• Personal details (name, address, contact info)
• Payment and transaction data
• Browsing behavior and device information
• Customer service interactions

2. How We Use Your Data

Your information helps us:
✔ Process orders and payments
✔ Improve our products and services
✔ Personalize your shopping experience
✔ Prevent fraud and ensure security
✔ Comply with legal obligations

3. Data Sharing

We may disclose information to:

  • Payment processors
  • Delivery partners
  • IT and analytics providers
  • Legal authorities (when required)

4. Your Rights

You can:
✓ Access your personal data
✓ Request corrections
✓ Opt out of marketing
✓ Request deletion (where applicable)

5. Cookies & Tracking

Our website uses:
• Essential functional cookies
• Performance analytics
• Marketing cookies (opt-out available)

6. Data Security

We implement:

  • SSL encryption
  • Secure payment gateways
  • Restricted staff access
  • Regular security audits

7. International Transfers

Data may be processed outside New Zealand with appropriate safeguards.

8. Retention Period

We keep data only as long as necessary for:
• Order fulfillment
• Legal compliance
• Business operations

9. Children’s Privacy

Our services are not intended for users under 16.

10. Policy Updates

Changes will be posted here with an updated effective date.

For privacy requests:
Use the contact options in your account dashboard.